DSL Extreme: The worst immaginable. No reason to go with the...
A DSL Extreme customer review by GetHuman user ~Horrible resellers, stay away from November 8th, 2017
Background on ~Horrible resellers, stay away 's case
GetHuman: ~Horrible resellers, stay away - can you tell our other DSL Extreme customers when your case took place?
~Horrible resellers, stay away : Yup. It was afternoon, on November 7th.
GetHuman: Did you reach out to DSL Extreme, and if so, how?
GetHuman: And which of these common DSL Extreme customer issues best describes the reason you wanted to talk to them?
(Shows ~Horrible resellers, stay away a list of common DSL Extreme problems)
~Horrible resellers, stay away : "Overcharge/Strange charge" was why I was trying to call.
~Horrible resellers, stay away 's review of DSL Extreme customer service
GetHuman: So how would you sum up your experience for GetHuman's DSL Extreme customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Horrible resellers, stay away : The worst immaginable. No reason to go with them unless you like being lied to and cheated out of your money. Service is totally outsourced now too, good luck understanding those clowns on the other line. Oh, and you can hear them chatting it up and forcing you to wait on hold longer too, the "support," they don't give a sheet about you!!! Truly despicable company.
GetHuman: Let's quantify your experience contacting DSL Extreme. On a scale of 1 to 5, how easy is it go get help on a DSL Extreme problem?
~Horrible resellers, stay away : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Horrible resellers, stay away : I'd give them a five out of five on communication.
GetHuman: And what about DSL Extreme's ability to quickly and effectively address your problem?
~Horrible resellers, stay away : For that I would say one out of five.
GetHuman: And finally- any advice for other DSL Extreme customers?
~Horrible resellers, stay away : Call them early in the day or late. Don't forget any personal or account information you might need for DSL Extreme to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Horrible resellers, stay away taken from his DSL Extreme customer service problem that occurred on November 7th, 2017.