DSL Extreme: **** **** ****, just complete and utter ****! t...
A DSL Extreme customer review by GetHuman user ~dsl extreme sucks! from November 10th, 2017
Background on ~dsl extreme sucks!'s case
GetHuman: ~dsl extreme sucks! - can you tell our other DSL Extreme customers when your case took place?
~dsl extreme sucks!: Yes I can. It was middle of the night, on November 8th.
GetHuman: Did you reach out to DSL Extreme, and if so, how?
GetHuman: And which of these common DSL Extreme customer issues best describes the reason you wanted to talk to them?
(Shows ~dsl extreme sucks! a list of common DSL Extreme problems)
~dsl extreme sucks!: "Change plan" was why I was trying to call.
~dsl extreme sucks!'s review of DSL Extreme customer service
GetHuman: So how would you sum up your experience for GetHuman's DSL Extreme customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dsl extreme sucks!: **** **** ****, just complete and utter ****! they didn't ever fix the congestion, and they didn't act like they cared! just wanted our money :(*well they shall have it NO MORE. good riddance to bad rubbish!
GetHuman: Let's quantify your experience contacting DSL Extreme. On a scale of 1 to 5, how easy is it go get help on a DSL Extreme problem?
~dsl extreme sucks!: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dsl extreme sucks!: I'd give them a three out of five on communication.
GetHuman: And what about DSL Extreme's ability to quickly and effectively address your problem?
~dsl extreme sucks!: For that I would say one out of five.
GetHuman: And finally- any advice for other DSL Extreme customers?
~dsl extreme sucks!: Call them early in the day or late. Don't forget any personal or account information you might need for DSL Extreme to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dsl extreme sucks! taken from his DSL Extreme customer service problem that occurred on November 8th, 2017.