DaVita Inc.: complant

A DaVita Inc. customer review by GetHuman user GetHuman-bellbern from December 7th, 2017

Background on GetHuman-bellbern's case

GetHuman: GetHuman-bellbern - can you tell our other DaVita Inc. customers when your case took place?
GetHuman-bellbern: Sure. It was late at night, on November 29th.
GetHuman: Did you reach out to DaVita Inc., and if so, how?
GetHuman-bellbern: I used the 310-536-2400 number I found for on the GetHuman DaVita Inc. customer phone number page I was on: DaVita Inc. Customer Service Phone Number
GetHuman: And which of these common DaVita Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bellbern a list of common DaVita Inc. problems)
GetHuman-bellbern: "None of those really matches why I wanted to call DaVita Inc. that day." was why I was trying to call.

GetHuman-bellbern's review of DaVita Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's DaVita Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bellbern: complant
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-bellbern: at my center all the techs be on there phone pn facebook an not doin there job listens to loud mucic on the floor
GetHuman: Let's quantify your experience contacting DaVita Inc.. On a scale of 1 to 5, how easy is it go get help on a DaVita Inc. problem?
GetHuman-bellbern: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bellbern: I'd give them a five out of five on communication.
GetHuman: And what about DaVita Inc.'s ability to quickly and effectively address your problem?
GetHuman-bellbern: For that I would say four out of five.
GetHuman: And finally- any advice for other DaVita Inc. customers?
GetHuman-bellbern: Call them early in the day or late. Don't forget any personal or account information you might need for DaVita Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bellbern taken from his DaVita Inc. customer service problem that occurred on November 29th, 2017.

DaVita Inc.

1.50 of 5 stars | 2 reviews

GetHuman-bellbern's DaVita Inc. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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