Dallas Morning News: The information and contact information options...
A Dallas Morning News customer review by GetHuman user GetHuman-170030 from November 25th, 2017
Background on GetHuman-170030's case
GetHuman: GetHuman-170030 - can you tell our other Dallas Morning News customers when your case took place?
GetHuman-170030: Yes I can. It was evening, on November 15th.
GetHuman: Did you reach out to Dallas Morning News, and if so, how?
GetHuman: And which of these common Dallas Morning News customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-170030 a list of common Dallas Morning News problems)
GetHuman-170030: "Cancel subscription" was why I was trying to call.
GetHuman-170030's review of Dallas Morning News customer service
GetHuman: So how would you sum up your experience for GetHuman's Dallas Morning News customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-170030: The information and contact information options and access on line is difficult to use and to reach the proper department to get help.
GetHuman: Let's quantify your experience contacting Dallas Morning News. On a scale of 1 to 5, how easy is it go get help on a Dallas Morning News problem?
GetHuman-170030: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-170030: I'd give them a five out of five on communication.
GetHuman: And what about Dallas Morning News's ability to quickly and effectively address your problem?
GetHuman-170030: For that I would say five out of five.
GetHuman: And finally- any advice for other Dallas Morning News customers?
GetHuman-170030: Call them early in the day or late. Don't forget any personal or account information you might need for Dallas Morning News to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-170030 taken from his Dallas Morning News customer service problem that occurred on November 15th, 2017.