Datawind Ltd: I have been waiting over * weeks and all of the...
A Datawind Ltd customer review by GetHuman user ~St Louis from November 20th, 2017
Background on ~St Louis's case
GetHuman: ~St Louis - can you tell our other Datawind Ltd customers when your case took place?
~St Louis: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to Datawind Ltd, and if so, how?
GetHuman: And which of these common Datawind Ltd customer issues best describes the reason you wanted to talk to them?
(Shows ~St Louis a list of common Datawind Ltd problems)
~St Louis: "Technical support" was why I was trying to call.
~St Louis's review of Datawind Ltd customer service
GetHuman: So how would you sum up your experience for GetHuman's Datawind Ltd customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~St Louis: I have been waiting over * weeks and all of the times I have called I can only get Voicemail, no mater which option you choose. I will respond again if or when I get finally receive the tablet. I was hoping to purchase about ** more tablets for my business, large child daycare, to have in the classrooms for the children but I think that plan as changed. I plan on contacting BBB if my tablet does not arrive soon. I am from St. Louis, MO area
GetHuman: Let's quantify your experience contacting Datawind Ltd. On a scale of 1 to 5, how easy is it go get help on a Datawind Ltd problem?
~St Louis: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~St Louis: I'd give them a one out of five on communication.
GetHuman: And what about Datawind Ltd's ability to quickly and effectively address your problem?
~St Louis: For that I would say one out of five.
GetHuman: And finally- any advice for other Datawind Ltd customers?
~St Louis: Call them early in the day or late. Don't forget any personal or account information you might need for Datawind Ltd to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~St Louis taken from his Datawind Ltd customer service problem that occurred on November 12th, 2017.