Datawind Ltd: ONE OF THE WORST EVERY EXPERIENCES IN MY LIFE...
A Datawind Ltd customer review by GetHuman user ~Srini from November 20th, 2017
Background on ~Srini's case
GetHuman: ~Srini - can you tell our other Datawind Ltd customers when your case took place?
~Srini: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Datawind Ltd, and if so, how?
GetHuman: And which of these common Datawind Ltd customer issues best describes the reason you wanted to talk to them?
(Shows ~Srini a list of common Datawind Ltd problems)
~Srini: "Returns" was why I was trying to call.
~Srini's review of Datawind Ltd customer service
GetHuman: So how would you sum up your experience for GetHuman's Datawind Ltd customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Srini: ONE OF THE WORST EVERY EXPERIENCES IN MY LIFE! WILL NEVER RECOMMEND DATAWIND PRODUCTS!BEEN TRYING TO GET A SERVICE CENTRE ADDRESS AT BANGALORE FOR ** DAYS NOW!
GetHuman: Let's quantify your experience contacting Datawind Ltd. On a scale of 1 to 5, how easy is it go get help on a Datawind Ltd problem?
~Srini: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Srini: I'd give them a two out of five on communication.
GetHuman: And what about Datawind Ltd's ability to quickly and effectively address your problem?
~Srini: For that I would say one out of five.
GetHuman: And finally- any advice for other Datawind Ltd customers?
~Srini: Call them early in the day or late. Don't forget any personal or account information you might need for Datawind Ltd to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Srini taken from his Datawind Ltd customer service problem that occurred on November 15th, 2017.