Datawind Ltd: Tech support people not Picking phone i was cal...

A Datawind Ltd customer review by GetHuman user GetHuman-106895 from November 17th, 2017

Background on GetHuman-106895's case

GetHuman: GetHuman-106895 - can you tell our other Datawind Ltd customers when your case took place?
GetHuman-106895: Yes I can. It was evening, on November 13th.
GetHuman: Did you reach out to Datawind Ltd, and if so, how?
GetHuman-106895: I used the 0844 999 0990 number I found for on the GetHuman Datawind Ltd customer phone number page I was on: Datawind Ltd Customer Service Phone Number
GetHuman: And which of these common Datawind Ltd customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-106895 a list of common Datawind Ltd problems)
GetHuman-106895: "Where to buy" was why I was trying to call.

GetHuman-106895's review of Datawind Ltd customer service

GetHuman: So how would you sum up your experience for GetHuman's Datawind Ltd customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-106895: Tech support people not Picking phone i was called continuously * hrs one time they picked and they told hold line and cut the phone after that not picking phone upto *-* hrs
GetHuman: Let's quantify your experience contacting Datawind Ltd. On a scale of 1 to 5, how easy is it go get help on a Datawind Ltd problem?
GetHuman-106895: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-106895: I'd give them a two out of five on communication.
GetHuman: And what about Datawind Ltd's ability to quickly and effectively address your problem?
GetHuman-106895: For that I would say one out of five.
GetHuman: And finally- any advice for other Datawind Ltd customers?
GetHuman-106895: Call them early in the day or late. Don't forget any personal or account information you might need for Datawind Ltd to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-106895 taken from his Datawind Ltd customer service problem that occurred on November 13th, 2017.

Datawind Ltd

1.00 of 5 stars | 20 reviews

GetHuman-106895's Datawind Ltd Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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