Day-timer.com: My wait should be never received a response. I...
A Day-timer.com customer review by GetHuman user ~billyroberson from November 19th, 2017
Background on ~billyroberson's case
GetHuman: ~billyroberson - can you tell our other Day-timer.com customers when your case took place?
~billyroberson: Yes. It was late at night, on November 11th.
GetHuman: Did you reach out to Day-timer.com, and if so, how?
GetHuman: And which of these common Day-timer.com customer issues best describes the reason you wanted to talk to them?
(Shows ~billyroberson a list of common Day-timer.com problems)
~billyroberson: "Returns" was why I was trying to call.
~billyroberson's review of Day-timer.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Day-timer.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~billyroberson: My wait should be never received a response. I've sent emails (*) and called (*) and my issue is never resolved. They simply don't care about return customer service at all. I wish I could rate a * but that is not an option.
GetHuman: Let's quantify your experience contacting Day-timer.com. On a scale of 1 to 5, how easy is it go get help on a Day-timer.com problem?
~billyroberson: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~billyroberson: I'd give them a three out of five on communication.
GetHuman: And what about Day-timer.com's ability to quickly and effectively address your problem?
~billyroberson: For that I would say four out of five.
GetHuman: And finally- any advice for other Day-timer.com customers?
~billyroberson: Call them early in the day or late. Don't forget any personal or account information you might need for Day-timer.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~billyroberson taken from his Day-timer.com customer service problem that occurred on November 11th, 2017.