Dell - Financial Services: It doesn't do anything expect provide automated...

A Dell - Financial Services customer review by GetHuman user ~todd from November 13th, 2017

Background on ~todd's case

GetHuman: ~todd - can you tell our other Dell - Financial Services customers when your case took place?
~todd: Yes I can. It was morning, on November 6th.
GetHuman: Did you reach out to Dell - Financial Services, and if so, how?
~todd: I used the 800-283-2210 number I found for on the GetHuman Dell - Financial Services customer phone number page I was on: Dell - Financial Services Customer Service Phone Number
GetHuman: And which of these common Dell - Financial Services customer issues best describes the reason you wanted to talk to them?
(Shows ~todd a list of common Dell - Financial Services problems)
~todd: "Complaint" was why I was trying to call.

~todd's review of Dell - Financial Services customer service

GetHuman: So how would you sum up your experience for GetHuman's Dell - Financial Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~todd: It doesn't do anything expect provide automated feedback. Any attempts to hold for a living person result in being disconnected.
GetHuman: Let's quantify your experience contacting Dell - Financial Services. On a scale of 1 to 5, how easy is it go get help on a Dell - Financial Services problem?
~todd: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~todd: I'd give them a one out of five on communication.
GetHuman: And what about Dell - Financial Services's ability to quickly and effectively address your problem?
~todd: For that I would say one out of five.
GetHuman: And finally- any advice for other Dell - Financial Services customers?
~todd: Call them early in the day or late. Don't forget any personal or account information you might need for Dell - Financial Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~todd taken from his Dell - Financial Services customer service problem that occurred on November 6th, 2017.

Dell - Financial Services

1.00 of 5 stars | 26 reviews

~todd's Dell - Financial Services Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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