Dell - Sales: This number just takes you to someone in a fore...
A Dell - Sales customer review by GetHuman user ~JamieB from November 20th, 2017
Background on ~JamieB's case
GetHuman: ~JamieB - can you tell our other Dell - Sales customers when your case took place?
~JamieB: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Dell - Sales, and if so, how?
GetHuman: And which of these common Dell - Sales customer issues best describes the reason you wanted to talk to them?
(Shows ~JamieB a list of common Dell - Sales problems)
~JamieB: "Where to buy" was why I was trying to call.
~JamieB's review of Dell - Sales customer service
GetHuman: So how would you sum up your experience for GetHuman's Dell - Sales customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JamieB: This number just takes you to someone in a foreign country. The person tells you she is "just a receptionist" . * monitors were ordered and they cannot tell us why they have not arrived.
GetHuman: Let's quantify your experience contacting Dell - Sales. On a scale of 1 to 5, how easy is it go get help on a Dell - Sales problem?
~JamieB: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JamieB: I'd give them a one out of five on communication.
GetHuman: And what about Dell - Sales's ability to quickly and effectively address your problem?
~JamieB: For that I would say one out of five.
GetHuman: And finally- any advice for other Dell - Sales customers?
~JamieB: Call them early in the day or late. Don't forget any personal or account information you might need for Dell - Sales to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JamieB taken from his Dell - Sales customer service problem that occurred on November 19th, 2017.