Delta/Porter Cable: Product performance for cordless drill driver set
A Delta/Porter Cable customer review by GetHuman user GetHuman-nordyke from December 1st, 2017
Background on GetHuman-nordyke's case
GetHuman: GetHuman-nordyke - can you tell our other Delta/Porter Cable customers when your case took place?
GetHuman-nordyke: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Delta/Porter Cable, and if so, how?
GetHuman: And which of these common Delta/Porter Cable customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nordyke a list of common Delta/Porter Cable problems)
GetHuman-nordyke: "Warranty claim" was why I was trying to call.
GetHuman-nordyke's review of Delta/Porter Cable customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta/Porter Cable customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nordyke: Product performance for cordless drill driver set
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-nordyke: Piece of ****. The bit wobbles terribly and won't hold *****
GetHuman: Let's quantify your experience contacting Delta/Porter Cable. On a scale of 1 to 5, how easy is it go get help on a Delta/Porter Cable problem?
GetHuman-nordyke: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nordyke: I'd give them a five out of five on communication.
GetHuman: And what about Delta/Porter Cable's ability to quickly and effectively address your problem?
GetHuman-nordyke: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta/Porter Cable customers?
GetHuman-nordyke: Call them early in the day or late. Don't forget any personal or account information you might need for Delta/Porter Cable to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nordyke taken from his Delta/Porter Cable customer service problem that occurred on November 22nd, 2017.