Delta/Porter Cable: Short wait and quick answer to my question.*I w...
A Delta/Porter Cable customer review by GetHuman user ~Ed Townsend from November 10th, 2017
Background on ~Ed Townsend's case
GetHuman: ~Ed Townsend - can you tell our other Delta/Porter Cable customers when your case took place?
~Ed Townsend: Sure. It was evening, on November 4th.
GetHuman: Did you reach out to Delta/Porter Cable, and if so, how?
GetHuman: And which of these common Delta/Porter Cable customer issues best describes the reason you wanted to talk to them?
(Shows ~Ed Townsend a list of common Delta/Porter Cable problems)
~Ed Townsend: "Technical support" was why I was trying to call.
~Ed Townsend's review of Delta/Porter Cable customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta/Porter Cable customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ed Townsend: Short wait and quick answer to my question.*I wanted to know if I had the right Nail gun to put down a sub floor.
GetHuman: Let's quantify your experience contacting Delta/Porter Cable. On a scale of 1 to 5, how easy is it go get help on a Delta/Porter Cable problem?
~Ed Townsend: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ed Townsend: I'd give them a four out of five on communication.
GetHuman: And what about Delta/Porter Cable's ability to quickly and effectively address your problem?
~Ed Townsend: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta/Porter Cable customers?
~Ed Townsend: Call them early in the day or late. Don't forget any personal or account information you might need for Delta/Porter Cable to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ed Townsend taken from his Delta/Porter Cable customer service problem that occurred on November 4th, 2017.