Dept of Child & Families, Access Florida: I have attempted to contact them over ** times...
A Dept of Child & Families, Access Florida customer review by GetHuman user GetHuman-106799 from November 17th, 2017
Background on GetHuman-106799's case
GetHuman: GetHuman-106799 - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
GetHuman-106799: Yes. It was afternoon, on November 8th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-106799 a list of common Dept of Child & Families, Access Florida problems)
GetHuman-106799: "Local services" was why I was trying to call.
GetHuman-106799's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-106799: I have attempted to contact them over ** times in the last two days. I have been hung up on * times by people, recordings, and most astoundingly their own call back service which requires you to press * in order to speak with a representative, then promptly informs you that it does not understand your entry. They had better hope I never get through to them or someone is going get a very nasty complaint about human decency and not hanging up on someone who has been on hold for ** minutes. I wonder where I can apply for a job where all you do is hang up on people all day long!
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
GetHuman-106799: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-106799: I'd give them a five out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
GetHuman-106799: For that I would say one out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
GetHuman-106799: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-106799 taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 8th, 2017.