Dept of Child & Families, Access Florida: I received my letter saying I was approved for...
A Dept of Child & Families, Access Florida customer review by GetHuman user ~STILL WAITING!! from November 1st, 2017
Background on ~STILL WAITING!!'s case
GetHuman: ~STILL WAITING!! - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~STILL WAITING!!: Yeah. It was morning, on October 24th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~STILL WAITING!! a list of common Dept of Child & Families, Access Florida problems)
~STILL WAITING!!: "Local services" was why I was trying to call.
~STILL WAITING!!'s review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~STILL WAITING!!: I received my letter saying I was approved for food stamps for october and was given an amount. That is all well and good but its kinda hard to use my food card when I have yet to receive it! When I called the idiot that answered the phone said I had to call ebt and order one-where did they find this jerk! When I called the ebt line they wanted my card number. Well I DONT HAVE A CARD TO GIVE THEM MY CARD NUMBER!!! Here it is almost the end of october and I have yet to receive my food stamp card although I am eligible. It's impossible to get through to talk to anyone. It would be nice if they had a email address or someone that knew what they were doing!!!
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~STILL WAITING!!: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~STILL WAITING!!: I'd give them a five out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~STILL WAITING!!: For that I would say one out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~STILL WAITING!!: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~STILL WAITING!! taken from his Dept of Child & Families, Access Florida customer service problem that occurred on October 24th, 2017.