Dermstore: Tenisha nasty un help ful person ! Couldn't exp...
A Dermstore customer review by GetHuman user GetHuman-109025 from November 24th, 2017
Background on GetHuman-109025's case
GetHuman: GetHuman-109025 - can you tell our other Dermstore customers when your case took place?
GetHuman-109025: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Dermstore, and if so, how?
GetHuman: And which of these common Dermstore customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-109025 a list of common Dermstore problems)
GetHuman-109025: "Complaint" was why I was trying to call.
GetHuman-109025's review of Dermstore customer service
GetHuman: So how would you sum up your experience for GetHuman's Dermstore customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-109025: Tenisha nasty un help ful person ! Couldn't explain why I have not gotten orders timely! Accused me of stealing ?????? OMG I gotta find better way!!! Customer for many years but obviously the company could care less about my dilima!!!!! Debora Aslin
GetHuman: Let's quantify your experience contacting Dermstore. On a scale of 1 to 5, how easy is it go get help on a Dermstore problem?
GetHuman-109025: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-109025: I'd give them a four out of five on communication.
GetHuman: And what about Dermstore's ability to quickly and effectively address your problem?
GetHuman-109025: For that I would say five out of five.
GetHuman: And finally- any advice for other Dermstore customers?
GetHuman-109025: Call them early in the day or late. Don't forget any personal or account information you might need for Dermstore to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-109025 taken from his Dermstore customer service problem that occurred on November 21st, 2017.