Dick's Sporting Goods: I went in to the East Madison WI store after sc...
A Dick's Sporting Goods customer review by GetHuman user ~hienahmu from November 16th, 2017
Background on ~hienahmu's case
GetHuman: ~hienahmu - can you tell our other Dick's Sporting Goods customers when your case took place?
~hienahmu: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to Dick's Sporting Goods, and if so, how?
GetHuman: And which of these common Dick's Sporting Goods customer issues best describes the reason you wanted to talk to them?
(Shows ~hienahmu a list of common Dick's Sporting Goods problems)
~hienahmu: "Returns" was why I was trying to call.
~hienahmu's review of Dick's Sporting Goods customer service
GetHuman: So how would you sum up your experience for GetHuman's Dick's Sporting Goods customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hienahmu: I went in to the East Madison WI store after scheduling an interview. I took the assessment and the manager told me that he would come get me in the store after his meeting was over. I ended up waiting over an hour walking around the store, after which he came down and canceled my interview. * hours later I received an email stating they weren't looking for an employer like me. This is incredibly unprofessional and I do not appreciate wasting my time with this company.
GetHuman: Let's quantify your experience contacting Dick's Sporting Goods. On a scale of 1 to 5, how easy is it go get help on a Dick's Sporting Goods problem?
~hienahmu: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hienahmu: I'd give them a five out of five on communication.
GetHuman: And what about Dick's Sporting Goods's ability to quickly and effectively address your problem?
~hienahmu: For that I would say three out of five.
GetHuman: And finally- any advice for other Dick's Sporting Goods customers?
~hienahmu: Call them early in the day or late. Don't forget any personal or account information you might need for Dick's Sporting Goods to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hienahmu taken from his Dick's Sporting Goods customer service problem that occurred on November 14th, 2017.