Dollartree.com: I never got to speak to a live person. I had no...
A Dollartree.com customer review by GetHuman user ~Vivian Lewis from November 22nd, 2017
Background on ~Vivian Lewis's case
GetHuman: ~Vivian Lewis - can you tell our other Dollartree.com customers when your case took place?
~Vivian Lewis: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to Dollartree.com, and if so, how?
GetHuman: And which of these common Dollartree.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Vivian Lewis a list of common Dollartree.com problems)
~Vivian Lewis: "Make a purchase" was why I was trying to call.
~Vivian Lewis's review of Dollartree.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Dollartree.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vivian Lewis: I never got to speak to a live person. I had no problem with my latest visit to store ***** on *********. The cashier was very customer oriented. one of the best I've had.*KEEP UP THE GOOD WORK!!!
GetHuman: Let's quantify your experience contacting Dollartree.com. On a scale of 1 to 5, how easy is it go get help on a Dollartree.com problem?
~Vivian Lewis: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vivian Lewis: I'd give them a three out of five on communication.
GetHuman: And what about Dollartree.com's ability to quickly and effectively address your problem?
~Vivian Lewis: For that I would say four out of five.
GetHuman: And finally- any advice for other Dollartree.com customers?
~Vivian Lewis: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Dollartree.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Vivian Lewis taken from his Dollartree.com customer service problem that occurred on November 15th, 2017.
Dollartree.com
2.00 of 5 stars | 4 reviews
~Vivian Lewis's Dollartree.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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