Issue with Dollartree.com
A Dollartree.com customer review by GetHuman user GetHuman-mandmcan from December 4th, 2017
Background on GetHuman-mandmcan's case
GetHuman: GetHuman-mandmcan - can you tell our other Dollartree.com customers when your case took place?
GetHuman-mandmcan: Yes. It was evening, on November 26th.
GetHuman: Did you reach out to Dollartree.com, and if so, how?
GetHuman: And which of these common Dollartree.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mandmcan a list of common Dollartree.com problems)
GetHuman-mandmcan: "Track order" was why I was trying to call.
GetHuman-mandmcan's review of Dollartree.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Dollartree.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mandmcan: Issue with Dollartree.com
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-mandmcan: I was treated badly in store by assistant managers at Store ***** in Brent Al. They were cursing, Their clothes were filthy and one of them didn't wrap my glasses, I bought a total of ** large beer mugs and * wine glasses and she almost broke them while throwing them all in the bag together. Most awful experience ever. I had to sit in the parking lot afterwards because they gave me a panic attack.
GetHuman: Let's quantify your experience contacting Dollartree.com. On a scale of 1 to 5, how easy is it go get help on a Dollartree.com problem?
GetHuman-mandmcan: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mandmcan: I'd give them a two out of five on communication.
GetHuman: And what about Dollartree.com's ability to quickly and effectively address your problem?
GetHuman-mandmcan: For that I would say one out of five.
GetHuman: And finally- any advice for other Dollartree.com customers?
GetHuman-mandmcan: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Dollartree.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mandmcan taken from his Dollartree.com customer service problem that occurred on November 26th, 2017.
Dollartree.com
2.00 of 5 stars | 4 reviews
GetHuman-mandmcan's Dollartree.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Dollartree.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Dollartree.com in any way.