Dollartree.com: love dollar tree but hate the rude Manager here...
A Dollartree.com customer review by GetHuman user ~mommashouse2 from November 10th, 2017
Background on ~mommashouse2's case
GetHuman: ~mommashouse2 - can you tell our other Dollartree.com customers when your case took place?
~mommashouse2: Yes I can. It was evening, on November 3rd.
GetHuman: Did you reach out to Dollartree.com, and if so, how?
GetHuman: And which of these common Dollartree.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mommashouse2 a list of common Dollartree.com problems)
~mommashouse2: "Track order" was why I was trying to call.
~mommashouse2's review of Dollartree.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Dollartree.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mommashouse2: love dollar tree but hate the rude Manager here in ours in mt pleasant tx that Ericka is so rude and hateful,she made me leave that place to which I don't mind cause I go to the one in paris,cause I posted how rude they was on facebook and that the place smelled like a nursing home,smelled like someone had peed in a corner somewhere...all the employees was so excited that she had quiet only to find out she returning on monday ...I have spent a many of dollars in there for my church,work and home but never again untill she is gone for good..
GetHuman: Let's quantify your experience contacting Dollartree.com. On a scale of 1 to 5, how easy is it go get help on a Dollartree.com problem?
~mommashouse2: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mommashouse2: I'd give them a four out of five on communication.
GetHuman: And what about Dollartree.com's ability to quickly and effectively address your problem?
~mommashouse2: For that I would say one out of five.
GetHuman: And finally- any advice for other Dollartree.com customers?
~mommashouse2: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Dollartree.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mommashouse2 taken from his Dollartree.com customer service problem that occurred on November 3rd, 2017.
Dollartree.com
2.00 of 5 stars | 4 reviews
~mommashouse2's Dollartree.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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