Domino's Pizza: Called ** times in a row, so I drove there anyw...

A Domino's Pizza customer review by GetHuman user ~Mad Pizza Lover from November 26th, 2017

Background on ~Mad Pizza Lover 's case

GetHuman: ~Mad Pizza Lover - can you tell our other Domino's Pizza customers when your case took place?
~Mad Pizza Lover : Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~Mad Pizza Lover : I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Mad Pizza Lover a list of common Domino's Pizza problems)
~Mad Pizza Lover : "Refund a Charge" was why I was trying to call.

~Mad Pizza Lover 's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mad Pizza Lover : Called ** times in a row, so I drove there anyway, called as I walked in the store, they just let the phone ring, Rude clerk said they were to busy to answer the phone. No "I'm Sorry" He just said what do u want, as the phone kept ringing without answer, What a joke, I've been to this location over *** times totally honest, they use to have very polite hard working women, working hard, what a joke - Store Manager Simon Rodriguez ***-***-****, As a business owner I was speechless, If I owned the store I would fire every person their, except the girl working that night, I will call corporate tmrw, I know it's little Havana, but it's also America, Be grateful you have a job, this will be my final visit. What a joke!!!
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Mad Pizza Lover : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mad Pizza Lover : I'd give them a three out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Mad Pizza Lover : For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Mad Pizza Lover : Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mad Pizza Lover taken from his Domino's Pizza customer service problem that occurred on November 18th, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~Mad Pizza Lover 's Domino's Pizza Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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