Domino's Pizza: I have gotten Domino's for MANY MANY Years. Wes...

A Domino's Pizza customer review by GetHuman user ~Gary McMahon from November 26th, 2017

Background on ~Gary McMahon's case

GetHuman: ~Gary McMahon - can you tell our other Domino's Pizza customers when your case took place?
~Gary McMahon: Sure. It was evening, on November 23rd.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~Gary McMahon: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary McMahon a list of common Domino's Pizza problems)
~Gary McMahon: "Complaint About an Order" was why I was trying to call.

~Gary McMahon's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary McMahon: I have gotten Domino's for MANY MANY Years. West des Moines, iowa. They said it would be ** minutes for Our food it was over ** Minutes. No big problem yet. They left the wrong food and took off. I called Back and britany told Me it would take ten minutes to remake it and about ** minutes until delivery. I told Her that I thought Mine should be top priority. She said there was other People waiting for theirs. I am Diabetic and already took My insulin. I called back to make sure that they removed Our Credit card for the whole darn order. I had to send My Friend to go buy a Papa Murpheys Pizza so I would have food available. Papa Murphey's was delicious! It should have taken ten minutes to make it and They should have made a special delivery. Papa Murphey's was so good thanks for ontroducing Us to them!!! *Gary McMahon ***-***-****
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Gary McMahon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary McMahon: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Gary McMahon: For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Gary McMahon: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary McMahon taken from his Domino's Pizza customer service problem that occurred on November 23rd, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~Gary McMahon's Domino's Pizza Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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