Domino's Pizza: I ordered my pizza at * pa from the online site...

A Domino's Pizza customer review by GetHuman user ~whitewolvezs5 from November 20th, 2017

Background on ~whitewolvezs5's case

GetHuman: ~whitewolvezs5 - can you tell our other Domino's Pizza customers when your case took place?
~whitewolvezs5: Yeah. It was evening, on November 11th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~whitewolvezs5: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~whitewolvezs5 a list of common Domino's Pizza problems)
~whitewolvezs5: "Complaint About an Order" was why I was trying to call.

~whitewolvezs5's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~whitewolvezs5: I ordered my pizza at * pa from the online site. We checked the progress of our order and it kept saying checking quality. We called at *** to find out the status of our order I was on the line for ** minute's listening to their recording of their offers. Finally the delivery guy came to our door at *** in the evening saying that he was the only driver. Our pizza was cold and so was parmesan bites.we will never order from dominos from Neptune ave. Again
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~whitewolvezs5: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~whitewolvezs5: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~whitewolvezs5: For that I would say three out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~whitewolvezs5: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~whitewolvezs5 taken from his Domino's Pizza customer service problem that occurred on November 11th, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~whitewolvezs5's Domino's Pizza Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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