Domino's Pizza: I ordered pizza from***** Blue Diamond Rd*Ste...

A Domino's Pizza customer review by GetHuman user ~asdfghjk from November 24th, 2017

Background on ~asdfghjk's case

GetHuman: ~asdfghjk - can you tell our other Domino's Pizza customers when your case took place?
~asdfghjk: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~asdfghjk: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~asdfghjk a list of common Domino's Pizza problems)
~asdfghjk: "Delivery Problem" was why I was trying to call.

~asdfghjk's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~asdfghjk: I ordered pizza from***** Blue Diamond Rd*Ste ****Las Vegas, NV ******Phone number (***) ***-***** They charged my card TWICE for pizza that was never delivered, Each time I called they would pick up and hang up the phone. Then a man answered and said ill speak to his manager since he was just a driver and "THATS NOT MY JOB' response. They kept hanging up on me. I can't get ahold of anyone. I WoULD SAY GO WITH ANOTHER PIZZA COMPANY! THEY are not trained well, just a bunch of low life "I DONT CARE ABOUT MY JOB" jerks. Ill be disputing the charges.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~asdfghjk: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~asdfghjk: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~asdfghjk: For that I would say two out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~asdfghjk: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~asdfghjk taken from his Domino's Pizza customer service problem that occurred on November 18th, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~asdfghjk's Domino's Pizza Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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