Domino's Pizza: Put in a delivery order, waited an hour and a h...

A Domino's Pizza customer review by GetHuman user GetHuman-259299 from November 26th, 2017

Background on GetHuman-259299's case

GetHuman: GetHuman-259299 - can you tell our other Domino's Pizza customers when your case took place?
GetHuman-259299: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman-259299: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-259299 a list of common Domino's Pizza problems)
GetHuman-259299: "Complaint" was why I was trying to call.

GetHuman-259299's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-259299: Put in a delivery order, waited an hour and a half and decided to call. I guess they dont want to deliver to this address anymore because of another store that opened up. They nver called me or anything and just didnt put in my order, didnt call the other store, didnt wanna do anything to make up for it, the girl on the phone "the manager" was a super rude monotone girl who could care less. Super annoyed right now. This is the store in Berkeley on university. Rediculous.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
GetHuman-259299: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-259299: I'd give them a five out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
GetHuman-259299: For that I would say four out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
GetHuman-259299: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-259299 taken from his Domino's Pizza customer service problem that occurred on November 17th, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

GetHuman-259299's Domino's Pizza Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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