Domino's Pizza: Receive incorrect order. Person I spoke to when...
A Domino's Pizza customer review by GetHuman user ~NICOLE from November 22nd, 2017
Background on ~NICOLE's case
GetHuman: ~NICOLE - can you tell our other Domino's Pizza customers when your case took place?
~NICOLE: Yeah. It was late at night, on November 17th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~NICOLE a list of common Domino's Pizza problems)
~NICOLE: "Missing Order" was why I was trying to call.
~NICOLE's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NICOLE: Receive incorrect order. Person I spoke to when I called back was rude and would not even let me explain. He kept cutting me off and told me that I got what I paid for. Which I know was not correct. He said that he would have to charge me again in order for him to make me the correct order. Asked to talk to the manager, he said that he was the manager and he hung up on me
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~NICOLE: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NICOLE: I'd give them a four out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~NICOLE: For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~NICOLE: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NICOLE taken from his Domino's Pizza customer service problem that occurred on November 17th, 2017.