Dropbox: Hmm, either it is not possible to request suppo...
A Dropbox customer review by GetHuman user ~Healing Toolbox from November 16th, 2017
Background on ~Healing Toolbox's case
GetHuman: ~Healing Toolbox - can you tell our other Dropbox customers when your case took place?
~Healing Toolbox: Yeah. It was afternoon, on November 8th.
GetHuman: Did you reach out to Dropbox, and if so, how?
GetHuman: And which of these common Dropbox customer issues best describes the reason you wanted to talk to them?
(Shows ~Healing Toolbox a list of common Dropbox problems)
~Healing Toolbox: "Setup an account" was why I was trying to contact.
~Healing Toolbox's review of Dropbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Dropbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Healing Toolbox: Hmm, either it is not possible to request support at a Twitter account, or instructions on how a peson could perform such magic would be crucial here.
GetHuman: Let's quantify your experience contacting Dropbox. On a scale of 1 to 5, how easy is it go get help on a Dropbox problem?
~Healing Toolbox: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Healing Toolbox: I'd give them a one out of five on communication.
GetHuman: And what about Dropbox's ability to quickly and effectively address your problem?
~Healing Toolbox: For that I would say one out of five.
GetHuman: And finally- any advice for other Dropbox customers?
~Healing Toolbox: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Dropbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Healing Toolbox taken from his Dropbox customer service problem that occurred on November 8th, 2017.