E-ZPass Delaware: I was given information that I believe will res...
A E-ZPass Delaware customer review by GetHuman user ~tom from November 23rd, 2017
Background on ~tom's case
GetHuman: ~tom - can you tell our other E-ZPass Delaware customers when your case took place?
~tom: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to E-ZPass Delaware, and if so, how?
GetHuman: And which of these common E-ZPass Delaware customer issues best describes the reason you wanted to talk to them?
(Shows ~tom a list of common E-ZPass Delaware problems)
~tom: "Missing item" was why I was trying to call.
~tom's review of E-ZPass Delaware customer service
GetHuman: So how would you sum up your experience for GetHuman's E-ZPass Delaware customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tom: I was given information that I believe will resolve their issue with my account. We will see, . . .
GetHuman: Let's quantify your experience contacting E-ZPass Delaware. On a scale of 1 to 5, how easy is it go get help on a E-ZPass Delaware problem?
~tom: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tom: I'd give them a five out of five on communication.
GetHuman: And what about E-ZPass Delaware's ability to quickly and effectively address your problem?
~tom: For that I would say five out of five.
GetHuman: And finally- any advice for other E-ZPass Delaware customers?
~tom: Call them early in the day or late. Don't forget any personal or account information you might need for E-ZPass Delaware to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tom taken from his E-ZPass Delaware customer service problem that occurred on November 22nd, 2017.