E-ZPass Delaware: they accused me of driving in an ez-pass lane...
A E-ZPass Delaware customer review by GetHuman user ~BlckGem2 from November 24th, 2017
Background on ~BlckGem2's case
GetHuman: ~BlckGem2 - can you tell our other E-ZPass Delaware customers when your case took place?
~BlckGem2: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to E-ZPass Delaware, and if so, how?
GetHuman: And which of these common E-ZPass Delaware customer issues best describes the reason you wanted to talk to them?
(Shows ~BlckGem2 a list of common E-ZPass Delaware problems)
~BlckGem2: "Change booking" was why I was trying to call.
~BlckGem2's review of E-ZPass Delaware customer service
GetHuman: So how would you sum up your experience for GetHuman's E-ZPass Delaware customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BlckGem2: they accused me of driving in an ez-pass lane, which I did not I handed my money to an agent. They are liars and a rip offs
GetHuman: Let's quantify your experience contacting E-ZPass Delaware. On a scale of 1 to 5, how easy is it go get help on a E-ZPass Delaware problem?
~BlckGem2: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BlckGem2: I'd give them a five out of five on communication.
GetHuman: And what about E-ZPass Delaware's ability to quickly and effectively address your problem?
~BlckGem2: For that I would say five out of five.
GetHuman: And finally- any advice for other E-ZPass Delaware customers?
~BlckGem2: Call them early in the day or late. Don't forget any personal or account information you might need for E-ZPass Delaware to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BlckGem2 taken from his E-ZPass Delaware customer service problem that occurred on November 18th, 2017.