E-ZPass Delaware: My credit card to which my EZ account is linked...

A E-ZPass Delaware customer review by GetHuman user GetHuman-78116 from November 23rd, 2017

Background on GetHuman-78116's case

GetHuman: GetHuman-78116 - can you tell our other E-ZPass Delaware customers when your case took place?
GetHuman-78116: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to E-ZPass Delaware, and if so, how?
GetHuman-78116: I used the 888-397-2773 number I found for on the GetHuman E-ZPass Delaware customer phone number page I was on: E-ZPass Delaware Customer Service Phone Number
GetHuman: And which of these common E-ZPass Delaware customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-78116 a list of common E-ZPass Delaware problems)
GetHuman-78116: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-78116's review of E-ZPass Delaware customer service

GetHuman: So how would you sum up your experience for GetHuman's E-ZPass Delaware customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-78116: My credit card to which my EZ account is linked had been compromised and the credit card company closed my card. EZ was not able to draw down replenishment funds and notified me by email. I called customer service and the person was very understanding and told me to just authorize a manual transfer from my replacement card. Done. Very simple and quick. Great service
GetHuman: Let's quantify your experience contacting E-ZPass Delaware. On a scale of 1 to 5, how easy is it go get help on a E-ZPass Delaware problem?
GetHuman-78116: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-78116: I'd give them a five out of five on communication.
GetHuman: And what about E-ZPass Delaware's ability to quickly and effectively address your problem?
GetHuman-78116: For that I would say four out of five.
GetHuman: And finally- any advice for other E-ZPass Delaware customers?
GetHuman-78116: Call them early in the day or late. Don't forget any personal or account information you might need for E-ZPass Delaware to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-78116 taken from his E-ZPass Delaware customer service problem that occurred on November 14th, 2017.

E-ZPass Delaware

5.00 of 5 stars | 11 reviews

GetHuman-78116's E-ZPass Delaware Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like E-ZPass Delaware, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with E-ZPass Delaware in any way.

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