E-ZPass Virginia: I think it is rather stupid to update a compute...
A E-ZPass Virginia customer review by GetHuman user ~NVLady from November 2nd, 2017
Background on ~NVLady's case
GetHuman: ~NVLady - can you tell our other E-ZPass Virginia customers when your case took place?
~NVLady: Sure. It was afternoon, on October 26th.
GetHuman: Did you reach out to E-ZPass Virginia, and if so, how?
GetHuman: And which of these common E-ZPass Virginia customer issues best describes the reason you wanted to talk to them?
(Shows ~NVLady a list of common E-ZPass Virginia problems)
~NVLady: "Cancel booking" was why I was trying to call.
~NVLady's review of E-ZPass Virginia customer service
GetHuman: So how would you sum up your experience for GetHuman's E-ZPass Virginia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NVLady: I think it is rather stupid to update a computer system during business hours. How about doing it at night when people don't need the information
GetHuman: Let's quantify your experience contacting E-ZPass Virginia. On a scale of 1 to 5, how easy is it go get help on a E-ZPass Virginia problem?
~NVLady: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NVLady: I'd give them a five out of five on communication.
GetHuman: And what about E-ZPass Virginia's ability to quickly and effectively address your problem?
~NVLady: For that I would say five out of five.
GetHuman: And finally- any advice for other E-ZPass Virginia customers?
~NVLady: Call them early in the day or late. Don't forget any personal or account information you might need for E-ZPass Virginia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NVLady taken from his E-ZPass Virginia customer service problem that occurred on October 26th, 2017.