EVINE Live: I just received my order for * ***-*** Jaipur B...
A EVINE Live customer review by GetHuman user ~seadragon from November 12th, 2017
Background on ~seadragon's case
GetHuman: ~seadragon - can you tell our other EVINE Live customers when your case took place?
~seadragon: Yup. It was middle of the night, on November 10th.
GetHuman: Did you reach out to EVINE Live, and if so, how?
GetHuman: And which of these common EVINE Live customer issues best describes the reason you wanted to talk to them?
(Shows ~seadragon a list of common EVINE Live problems)
~seadragon: "Warranty claim" was why I was trying to call.
~seadragon's review of EVINE Live customer service
GetHuman: So how would you sum up your experience for GetHuman's EVINE Live customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~seadragon: I just received my order for * ***-*** Jaipur Bazaar Goldtone *.** ctw dyed emerald ring in size *. I LOVE it!!! It looks like one of my **kt gold items from India and Saudi Arabia. I just hope that it will not fade-- but it is definitely a keeper!!! Thank you so much!!!
GetHuman: Let's quantify your experience contacting EVINE Live. On a scale of 1 to 5, how easy is it go get help on a EVINE Live problem?
~seadragon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~seadragon: I'd give them a one out of five on communication.
GetHuman: And what about EVINE Live's ability to quickly and effectively address your problem?
~seadragon: For that I would say two out of five.
GetHuman: And finally- any advice for other EVINE Live customers?
~seadragon: Call them early in the day or late. Don't forget any personal or account information you might need for EVINE Live to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~seadragon taken from his EVINE Live customer service problem that occurred on November 10th, 2017.