Easyjet: Call took *.* mins in total, mainly taken up wi...
A Easyjet customer review by GetHuman user ~The Midnight Rambler from November 19th, 2017
Background on ~The Midnight Rambler 's case
GetHuman: ~The Midnight Rambler - can you tell our other Easyjet customers when your case took place?
~The Midnight Rambler : Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Easyjet, and if so, how?
GetHuman: And which of these common Easyjet customer issues best describes the reason you wanted to talk to them?
(Shows ~The Midnight Rambler a list of common Easyjet problems)
~The Midnight Rambler : "Baggage problem" was why I was trying to call.
~The Midnight Rambler 's review of Easyjet customer service
GetHuman: So how would you sum up your experience for GetHuman's Easyjet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The Midnight Rambler : Call took *.* mins in total, mainly taken up with security questions, and including having to listen to other easyjet facilities such as car hire and insurance, but otherwise I was dealt with efficiently and courteously and I'm a happy bunny.
GetHuman: Let's quantify your experience contacting Easyjet. On a scale of 1 to 5, how easy is it go get help on a Easyjet problem?
~The Midnight Rambler : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The Midnight Rambler : I'd give them a one out of five on communication.
GetHuman: And what about Easyjet's ability to quickly and effectively address your problem?
~The Midnight Rambler : For that I would say three out of five.
GetHuman: And finally- any advice for other Easyjet customers?
~The Midnight Rambler : Call them early in the day or late. Don't forget any personal or account information you might need for Easyjet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The Midnight Rambler taken from his Easyjet customer service problem that occurred on November 16th, 2017.