Complaint for Ebates Shopping.com, Inc.
A Ebates Shopping.com customer review by GetHuman user GetHuman47043 from December 7th, 2017
Background on GetHuman47043's case
GetHuman: GetHuman47043 - can you tell our other Ebates Shopping.com customers when your case took place?
GetHuman47043: Yup. It was afternoon, on November 28th.
GetHuman: Did you reach out to Ebates Shopping.com, and if so, how?
GetHuman: And which of these common Ebates Shopping.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman47043 a list of common Ebates Shopping.com problems)
GetHuman47043: "Overcharge/Strange charge" was why I was trying to call.
GetHuman47043's review of Ebates Shopping.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ebates Shopping.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman47043: Complaint for Ebates Shopping.com, Inc.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman47043: HI. I emailed about * weeks ago. I have a check that I tried to cash that was "old" and my bank charged me. I would like a new check to deposit.
GetHuman: Let's quantify your experience contacting Ebates Shopping.com. On a scale of 1 to 5, how easy is it go get help on a Ebates Shopping.com problem?
GetHuman47043: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman47043: I'd give them a four out of five on communication.
GetHuman: And what about Ebates Shopping.com's ability to quickly and effectively address your problem?
GetHuman47043: For that I would say three out of five.
GetHuman: And finally- any advice for other Ebates Shopping.com customers?
GetHuman47043: Call them early in the day or late. Don't forget any personal or account information you might need for Ebates Shopping.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman47043 taken from his Ebates Shopping.com customer service problem that occurred on November 28th, 2017.