Ebates Shopping.com: Faster than anticipated. Pleasant and extremely...
A Ebates Shopping.com customer review by GetHuman user ~KG from November 25th, 2017
Background on ~KG's case
GetHuman: ~KG - can you tell our other Ebates Shopping.com customers when your case took place?
~KG: Yes. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Ebates Shopping.com, and if so, how?
GetHuman: And which of these common Ebates Shopping.com customer issues best describes the reason you wanted to talk to them?
(Shows ~KG a list of common Ebates Shopping.com problems)
~KG: "Complaint" was why I was trying to call.
~KG's review of Ebates Shopping.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ebates Shopping.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KG: Faster than anticipated. Pleasant and extremely helpful. Great customer service. Other companies should take lessons from Ebates
GetHuman: Let's quantify your experience contacting Ebates Shopping.com. On a scale of 1 to 5, how easy is it go get help on a Ebates Shopping.com problem?
~KG: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KG: I'd give them a three out of five on communication.
GetHuman: And what about Ebates Shopping.com's ability to quickly and effectively address your problem?
~KG: For that I would say five out of five.
GetHuman: And finally- any advice for other Ebates Shopping.com customers?
~KG: Call them early in the day or late. Don't forget any personal or account information you might need for Ebates Shopping.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KG taken from his Ebates Shopping.com customer service problem that occurred on November 22nd, 2017.