Emirates: In the age of instant internet I got a fast res...
A Emirates customer review by GetHuman user GetHuman-107774 from November 25th, 2017
Background on GetHuman-107774's case
GetHuman: GetHuman-107774 - can you tell our other Emirates customers when your case took place?
GetHuman-107774: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Emirates, and if so, how?
GetHuman: And which of these common Emirates customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-107774 a list of common Emirates problems)
GetHuman-107774: "Complaint" was why I was trying to call.
GetHuman-107774's review of Emirates customer service
GetHuman: So how would you sum up your experience for GetHuman's Emirates customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-107774: In the age of instant internet I got a fast response - automated - stating they may take four weeks to respond to my urgent matter!!!!!
GetHuman: Let's quantify your experience contacting Emirates. On a scale of 1 to 5, how easy is it go get help on a Emirates problem?
GetHuman-107774: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-107774: I'd give them a two out of five on communication.
GetHuman: And what about Emirates's ability to quickly and effectively address your problem?
GetHuman-107774: For that I would say five out of five.
GetHuman: And finally- any advice for other Emirates customers?
GetHuman-107774: Call them early in the day or late. Don't forget any personal or account information you might need for Emirates to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-107774 taken from his Emirates customer service problem that occurred on November 17th, 2017.