Empress Hair Care: I could not use the solution because of medical...
A Empress Hair Care customer review by GetHuman user GetHuman-263097 from November 12th, 2017
Background on GetHuman-263097's case
GetHuman: GetHuman-263097 - can you tell our other Empress Hair Care customers when your case took place?
GetHuman-263097: Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Empress Hair Care, and if so, how?
GetHuman: And which of these common Empress Hair Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-263097 a list of common Empress Hair Care problems)
GetHuman-263097: "Change order" was why I was trying to call.
GetHuman-263097's review of Empress Hair Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Empress Hair Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-263097: I could not use the solution because of medical reason and they gave me back my money less the **% charge of shipping and handeling
GetHuman: Let's quantify your experience contacting Empress Hair Care. On a scale of 1 to 5, how easy is it go get help on a Empress Hair Care problem?
GetHuman-263097: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-263097: I'd give them a five out of five on communication.
GetHuman: And what about Empress Hair Care's ability to quickly and effectively address your problem?
GetHuman-263097: For that I would say four out of five.
GetHuman: And finally- any advice for other Empress Hair Care customers?
GetHuman-263097: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Empress Hair Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-263097 taken from his Empress Hair Care customer service problem that occurred on November 8th, 2017.
Empress Hair Care
3.60 of 5 stars | 2 reviews
GetHuman-263097's Empress Hair Care Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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