Epson: I could not an answer from any of the numers qu...
A Epson customer review by GetHuman user GetHuman-401279 from November 23rd, 2017
Background on GetHuman-401279's case
GetHuman: GetHuman-401279 - can you tell our other Epson customers when your case took place?
GetHuman-401279: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to Epson, and if so, how?
GetHuman: And which of these common Epson customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-401279 a list of common Epson problems)
GetHuman-401279: "Technical support" was why I was trying to call.
GetHuman-401279's review of Epson customer service
GetHuman: So how would you sum up your experience for GetHuman's Epson customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-401279: I could not an answer from any of the numers quoted. PERHAPS EPSON ARE RICH ENOUGH THAT THEY FEEL THE NEED TO HELP PAS CUSTOMERS. Should epson choose to keep this customer then ring me on ***** *** ****I wait with anticipation*H W Atkins
GetHuman: Let's quantify your experience contacting Epson. On a scale of 1 to 5, how easy is it go get help on a Epson problem?
GetHuman-401279: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-401279: I'd give them a two out of five on communication.
GetHuman: And what about Epson's ability to quickly and effectively address your problem?
GetHuman-401279: For that I would say three out of five.
GetHuman: And finally- any advice for other Epson customers?
GetHuman-401279: Call them early in the day or late. Don't forget any personal or account information you might need for Epson to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-401279 taken from his Epson customer service problem that occurred on November 13th, 2017.