Equifax: May gave me all the particulars that I needed t...
A Equifax customer review by GetHuman user ~i don't know what you mean from November 16th, 2017
Background on ~i don't know what you mean's case
GetHuman: ~i don't know what you mean - can you tell our other Equifax customers when your case took place?
~i don't know what you mean: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows ~i don't know what you mean a list of common Equifax problems)
~i don't know what you mean: "Locked Account" was why I was trying to call.
~i don't know what you mean's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i don't know what you mean: May gave me all the particulars that I needed to remove inaccuracies in my credit report. She gave me address and fax * to send proof.
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
~i don't know what you mean: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i don't know what you mean: I'd give them a five out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
~i don't know what you mean: For that I would say two out of five.
GetHuman: And finally- any advice for other Equifax customers?
~i don't know what you mean: Call them early in the day or late. Don't forget any personal or account information you might need for Equifax to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i don't know what you mean taken from his Equifax customer service problem that occurred on November 15th, 2017.