Equifax: Thank you!!! After trying all numbers on their...
A Equifax customer review by GetHuman user ~Tally Brenda from November 19th, 2017
Background on ~Tally Brenda 's case
GetHuman: ~Tally Brenda - can you tell our other Equifax customers when your case took place?
~Tally Brenda : Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows ~Tally Brenda a list of common Equifax problems)
~Tally Brenda : "Account access" was why I was trying to call.
~Tally Brenda 's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tally Brenda : Thank you!!! After trying all numbers on their website and never getting a human, this worked perfect in under * minutes!
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
~Tally Brenda : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tally Brenda : I'd give them a one out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
~Tally Brenda : For that I would say five out of five.
GetHuman: And finally- any advice for other Equifax customers?
~Tally Brenda : Call them early in the day or late. Don't forget any personal or account information you might need for Equifax to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tally Brenda taken from his Equifax customer service problem that occurred on November 15th, 2017.