The girl from gethuman phone number for Equifax...

A Equifax customer review by GetHuman user ~Margaret Houlihan from November 27th, 2017

Background on ~Margaret Houlihan's case

GetHuman: ~Margaret Houlihan - can you tell our other Equifax customers when your case took place?
~Margaret Houlihan: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Equifax, and if so, how?
~Margaret Houlihan: I used the 866-640-2273 number I found for on the GetHuman Equifax customer phone number page I was on: Equifax Customer Service Phone Number
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows ~Margaret Houlihan a list of common Equifax problems)
~Margaret Houlihan: "Locked Account" was why I was trying to call.

~Margaret Houlihan's review of Equifax customer service

GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Margaret Houlihan: The girl from gethuman phone number for Equifax spoke English very well. I had spent almost an hour trying to do this with the number from Equifax website, but you only get a recording. I was surprised when the voice on the recording said it would connect me to a representative after I listened for ** minutes and instead it hung up. I then went online to get a phone number for a live person for Equifax and found one here. I love gethuman website!!!
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
~Margaret Houlihan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Margaret Houlihan: I'd give them a three out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
~Margaret Houlihan: For that I would say two out of five.
GetHuman: And finally- any advice for other Equifax customers?
~Margaret Houlihan: Call them early in the day or late. Don't forget any personal or account information you might need for Equifax to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Margaret Houlihan taken from his Equifax customer service problem that occurred on November 22nd, 2017.


3.17 of 5 stars | 638 reviews

~Margaret Houlihan's Equifax Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Equifax, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Equifax in any way.

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