Equifax: They were helpful but it would be astonishing i...
A Equifax customer review by GetHuman user GetHuman-323934 from November 28th, 2017
Background on GetHuman-323934's case
GetHuman: GetHuman-323934 - can you tell our other Equifax customers when your case took place?
GetHuman-323934: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman-323934: I used the 866-640-2273 number I found for on the GetHuman Equifax customer phone number page I was on: Equifax Customer Service Phone Number
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-323934 a list of common Equifax problems
GetHuman-323934: "Question" was why I was trying to call.
GetHuman-323934's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-323934: They were helpful but it would be astonishing if the customer service rep actually had English as a first language and I could understand what they were saying and they didn't try to sell you more than what you called about.
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
GetHuman-323934: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-323934: I'd give them a one out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
GetHuman-323934: For that I would say two out of five.
GetHuman: And finally- any advice for other Equifax customers?
GetHuman-323934: Call them early in the day or late. Don't forget any personal or account information you might need for Equifax to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-323934 taken from his Equifax customer service problem that occurred on November 23rd, 2017.
3.17 of 5 stars | 638 reviewsEquifax ReviewsEquifax's Phone NumberAll Equifax contact infoGeneral Equifax customer service info
GetHuman-323934's Equifax Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Equifax, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Equifax in any way.