Equifax: This is suppost to be ****. It is not. Only b...
A Equifax customer review by GetHuman user ~Just trying to get it done from November 15th, 2017
Background on ~Just trying to get it done's case
GetHuman: ~Just trying to get it done - can you tell our other Equifax customers when your case took place?
~Just trying to get it done: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows ~Just trying to get it done a list of common Equifax problems)
~Just trying to get it done: "Account access" was why I was trying to call.
~Just trying to get it done's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Just trying to get it done: This is suppost to be ****. It is not. Only business hours. This is a very hard company to deal with.
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
~Just trying to get it done: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Just trying to get it done: I'd give them a five out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
~Just trying to get it done: For that I would say two out of five.
GetHuman: And finally- any advice for other Equifax customers?
~Just trying to get it done: Call them early in the day or late. Don't forget any personal or account information you might need for Equifax to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Just trying to get it done taken from his Equifax customer service problem that occurred on November 13th, 2017.