Equifax: this has helped me so much. because the automat...
A Equifax customer review by GetHuman user GetHuman-77655 from November 18th, 2017
Background on GetHuman-77655's case
GetHuman: GetHuman-77655 - can you tell our other Equifax customers when your case took place?
GetHuman-77655: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-77655 a list of common Equifax problems)
GetHuman-77655: "Locked Account" was why I was trying to call.
GetHuman-77655's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-77655: this has helped me so much. because the automated machine sucked so this was a fantastic. but the communication was a little off because I could not completely understand the woman and she was having an attitude because I was asking her to repeat some things. but thanks though.
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
GetHuman-77655: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-77655: I'd give them a five out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
GetHuman-77655: For that I would say five out of five.
GetHuman: And finally- any advice for other Equifax customers?
GetHuman-77655: Call them early in the day or late. Don't forget any personal or account information you might need for Equifax to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-77655 taken from his Equifax customer service problem that occurred on November 11th, 2017.