Estee Lauder: i called to order MY MAGAZINES THAT I ORDER EVE...
A Estee Lauder customer review by GetHuman user ~SUZANNE STAATS from November 22nd, 2017
Background on ~SUZANNE STAATS's case
GetHuman: ~SUZANNE STAATS - can you tell our other Estee Lauder customers when your case took place?
~SUZANNE STAATS: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to Estee Lauder, and if so, how?
GetHuman: And which of these common Estee Lauder customer issues best describes the reason you wanted to talk to them?
(Shows ~SUZANNE STAATS a list of common Estee Lauder problems)
~SUZANNE STAATS: "Change order" was why I was trying to call.
~SUZANNE STAATS's review of Estee Lauder customer service
GetHuman: So how would you sum up your experience for GetHuman's Estee Lauder customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SUZANNE STAATS: i called to order MY MAGAZINES THAT I ORDER EVERY YEAR AND WAS TOLDTHEY DO NOT DO THS ANY MORE &CAN'T DO IT ANY MORE I DO NOT KNOW
GetHuman: Let's quantify your experience contacting Estee Lauder. On a scale of 1 to 5, how easy is it go get help on a Estee Lauder problem?
~SUZANNE STAATS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SUZANNE STAATS: I'd give them a one out of five on communication.
GetHuman: And what about Estee Lauder's ability to quickly and effectively address your problem?
~SUZANNE STAATS: For that I would say one out of five.
GetHuman: And finally- any advice for other Estee Lauder customers?
~SUZANNE STAATS: Call them early in the day or late. Don't forget any personal or account information you might need for Estee Lauder to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SUZANNE STAATS taken from his Estee Lauder customer service problem that occurred on November 21st, 2017.
Estee Lauder
1.00 of 5 stars | 8 reviews
~SUZANNE STAATS's Estee Lauder Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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