Expedia (UK): POOR PORR POOR POOR Told different story by eac...
A Expedia (UK) customer review by GetHuman user ~Angry Customer from November 23rd, 2017
Background on ~Angry Customer's case
GetHuman: ~Angry Customer - can you tell our other Expedia (UK) customers when your case took place?
~Angry Customer: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Expedia (UK), and if so, how?
GetHuman: And which of these common Expedia (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry Customer a list of common Expedia (UK) problems)
~Angry Customer: "None of those really matches why I wanted to call Expedia (UK) that day." was why I was trying to call.
~Angry Customer's review of Expedia (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry Customer: POOR PORR POOR POOR Told different story by each person I spoke to. Expedia said bank issue bank say expedia issue. No Joke * hours and ** calls later no further forward. I WILL NOT USE EXPEDIA AGAIN
GetHuman: Let's quantify your experience contacting Expedia (UK). On a scale of 1 to 5, how easy is it go get help on a Expedia (UK) problem?
~Angry Customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry Customer: I'd give them a two out of five on communication.
GetHuman: And what about Expedia (UK)'s ability to quickly and effectively address your problem?
~Angry Customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia (UK) customers?
~Angry Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry Customer taken from his Expedia (UK) customer service problem that occurred on November 19th, 2017.