Expedia (UK): the person on live chat just disconnected me wh...
A Expedia (UK) customer review by GetHuman user ~Bernadette S Lipscomb from November 28th, 2017
Background on ~Bernadette S Lipscomb's case
GetHuman: ~Bernadette S Lipscomb - can you tell our other Expedia (UK) customers when your case took place?
~Bernadette S Lipscomb: Yeah. It was middle of the night, on November 27th.
GetHuman: Did you reach out to Expedia (UK), and if so, how?
GetHuman: And which of these common Expedia (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Bernadette S Lipscomb a list of common Expedia (UK) problems)
~Bernadette S Lipscomb: "None of those really matches why I wanted to call Expedia (UK) that day." was why I was trying to call.
~Bernadette S Lipscomb's review of Expedia (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bernadette S Lipscomb: the person on live chat just disconnected me while I was waiting for response. And because of the long wait the price went up on hotel & flight
GetHuman: Let's quantify your experience contacting Expedia (UK). On a scale of 1 to 5, how easy is it go get help on a Expedia (UK) problem?
~Bernadette S Lipscomb: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bernadette S Lipscomb: I'd give them a one out of five on communication.
GetHuman: And what about Expedia (UK)'s ability to quickly and effectively address your problem?
~Bernadette S Lipscomb: For that I would say three out of five.
GetHuman: And finally- any advice for other Expedia (UK) customers?
~Bernadette S Lipscomb: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bernadette S Lipscomb taken from his Expedia (UK) customer service problem that occurred on November 27th, 2017.