Expedia: I am trying to book a RT flight and cant get it...
A Expedia customer review by GetHuman user ~Nancy Merino from November 24th, 2017
Background on ~Nancy Merino's case
GetHuman: ~Nancy Merino - can you tell our other Expedia customers when your case took place?
~Nancy Merino: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Nancy Merino a list of common Expedia problems)
~Nancy Merino: "Complaint" was why I was trying to call.
~Nancy Merino's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nancy Merino: I am trying to book a RT flight and cant get it done on line. I did this last month and worked perfect. I need help in booking as soon as possible, please contact me at ***-***-**** so I can pay for my ticket.
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Nancy Merino: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nancy Merino: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Nancy Merino: For that I would say four out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Nancy Merino: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nancy Merino taken from his Expedia customer service problem that occurred on November 20th, 2017.