Expedia: the website had one price then they said they d...
A Expedia customer review by GetHuman user ~Clyde henson from November 21st, 2017
Background on ~Clyde henson's case
GetHuman: ~Clyde henson - can you tell our other Expedia customers when your case took place?
~Clyde henson: Yes. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Clyde henson a list of common Expedia problems)
~Clyde henson: "Billing" was why I was trying to call.
~Clyde henson's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Clyde henson: the website had one price then they said they didn't have any rooms available it was terrible because I was minutes away from pushing the button on my day off Expedia app to book the room and they're sold out horrible situation I use them quite a lot for now I think I'll try someone else
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Clyde henson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Clyde henson: I'd give them a two out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Clyde henson: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Clyde henson: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Clyde henson taken from his Expedia customer service problem that occurred on November 13th, 2017.