Extended StayAmerica: property in Tamarac, Florida is the worse prope...
A Extended StayAmerica customer review by GetHuman user GetHuman-142310 from November 25th, 2017
Background on GetHuman-142310's case
GetHuman: GetHuman-142310 - can you tell our other Extended StayAmerica customers when your case took place?
GetHuman-142310: Yes I can. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Extended StayAmerica, and if so, how?
GetHuman: And which of these common Extended StayAmerica customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-142310 a list of common Extended StayAmerica problems)
GetHuman-142310: "Change booking" was why I was trying to call.
GetHuman-142310's review of Extended StayAmerica customer service
GetHuman: So how would you sum up your experience for GetHuman's Extended StayAmerica customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-142310: property in Tamarac, Florida is the worse property EVER! Management and *all the employees are all rude. They all need training in proer training for customers
GetHuman: Let's quantify your experience contacting Extended StayAmerica. On a scale of 1 to 5, how easy is it go get help on a Extended StayAmerica problem?
GetHuman-142310: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-142310: I'd give them a three out of five on communication.
GetHuman: And what about Extended StayAmerica's ability to quickly and effectively address your problem?
GetHuman-142310: For that I would say one out of five.
GetHuman: And finally- any advice for other Extended StayAmerica customers?
GetHuman-142310: Call them early in the day or late. Don't forget any personal or account information you might need for Extended StayAmerica to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-142310 taken from his Extended StayAmerica customer service problem that occurred on November 20th, 2017.