The number *** *** **** for FIA Card Services i...

A FIA Card Services customer review by GetHuman user ~Tango442 from November 16th, 2017

Background on ~Tango442's case

GetHuman: ~Tango442 - can you tell our other FIA Card Services customers when your case took place?
~Tango442: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to FIA Card Services, and if so, how?
~Tango442: I used the 800-427-2449 number I found for on the GetHuman FIA Card Services customer phone number page I was on: FIA Card Services Customer Service Phone Number
GetHuman: And which of these common FIA Card Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Tango442 a list of common FIA Card Services problems)
~Tango442: "Lower my rate" was why I was trying to call.

~Tango442's review of FIA Card Services customer service

GetHuman: So how would you sum up your experience for GetHuman's FIA Card Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tango442: The number *** *** **** for FIA Card Services is no longer in service as of Thursday, **May**** ****pdt. "Mario" at *** *** **** tried to help and was patient, but put me on hold to consult with a manager, but put me in the "unanswered call" queue that ultimately hung-up on me.
GetHuman: Let's quantify your experience contacting FIA Card Services. On a scale of 1 to 5, how easy is it go get help on a FIA Card Services problem?
~Tango442: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tango442: I'd give them a five out of five on communication.
GetHuman: And what about FIA Card Services's ability to quickly and effectively address your problem?
~Tango442: For that I would say five out of five.
GetHuman: And finally- any advice for other FIA Card Services customers?
~Tango442: Call them early in the day or late. Don't forget any personal or account information you might need for FIA Card Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tango442 taken from his FIA Card Services customer service problem that occurred on November 14th, 2017.

FIA Card Services

2.50 of 5 stars | 48 reviews
FIA Card Services ReviewsFIA Card Services's Phone NumberAll FIA Card Services contact info

~Tango442's FIA Card Services Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like FIA Card Services, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with FIA Card Services in any way.

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